Pests are a public health and business risk. They can cause damage to buildings, fittings, furnishings and food products, transmit disease, cause unsightly marks and smells.
They affect customers in several ways, including causing illnesses, irritating bites, bad feeling, which can be expressed in many social media platforms and review sites, and loss of custom.
On this page you can find detailed information on these pests that affect hotels and commercial kitchens:
Pest infestations impart costs to businesses from:
- treatment to eradicate pests;
- replacement of contaminated stock or defaced items;
- loss of reputation;
- loss of business; and
- potential litigation from the public and regulatory authorities.
Businesses providing products and services to the public are expected to give pest control a high priority. Hotels and restaurants have a responsibility for protecting public health by preventing contamination of food and transmission of pest-borne diseases inside their premises.
Food safety legislation (in the EU Regulation (EC) 852/2004) mandates that food handling businesses exclude pests and prevent food contamination by taking effective measures.